Core Values
OUR PROMISE TO YOU
At the core of our business is exceptional customer service, which serves as our guiding principle.COMPETITIVE PRICES
Being a favored destination for consumer products and Ethiopian home goods is not where we want to stop. Our goal is to be an affordable online retailer for shoppers to get products at competitive prices. We carry inventory of all our products and leverage our extensive relationships with suppliers and manufacturers. We are continuing to constantly expand product offerings to address customer demands by working with other wholesalers.
CREDIBILITY
We are an online shopper ourselves and heavily relay on ratings and reviews to assess the credibility of sellers. Because we are a small business, we give our shoppers multiple shopping options: to shop directly from our website or to get routed to our Amazon Page; this gives our shoppers the peace of mind that come from dealing with an established source, as well as the additional shipping options. Please keep in mind that prices on Amazon will be slightly more expensive due to 3rd party fees.
SHIPPING & RETURNS
We have full control of the products we provide you since we carry inventory of all products in-house. This allows us to fulfill your orders without the risk of stock out, processing and shipping delays! If you receive your product and you’re not satisfied, we will gladly accept your returns*. We provide FREE standard shipping on all orders of $99 and more, within the Continental USA. We also ship to shoppers located in Canada and some parts of Europe. Visit our Frequently Asked Questions section for more Shipping and Returns related information. You can also review our Return Policy and Privacy Policy.
*For return guidelines, please review our Return Policy.